New Research Shows the Importance of Employee Recognition

11 / 2022 | Employee Relations


Employee Recognition is a Win-Win

We all know that the words “thank you” are significant. It’s one of the first polite expressions that many children learn, there are songs dedicated to expressing thanks, and we even have a holiday that encourages people to reflect on what they are thankful for. Now, new research from Eagle Hill indicates that the workplace is no different, and employers should prioritize employee recognition programs. They conducted a national survey of U.S. workers that finds nearly half (47 percent) say they would like to receive more recognition for their work, while nearly one quarter (21 percent) of workers indicate that they are never recognized for their efforts.


While you might not see the value in making an effort to increase employee recognition, this research indicates that recognition programs can boost employee performance, retention, and motivation. Given the high costs of turnover, the phenomenon of “quiet quitting”, and overall employee burnout, it is good to know that making small, often low-cost efforts in employee recognition can improve your business and culture.


preferred employee recognition



Here are some of the other key results of their research:


“Results are based upon on the Eagle Hill Consulting Job Well Done national survey conducted by Ipsos from October 5 – 10, 2022, among 1,347 employed adults aged 18 and older. Other key findings are as follows:

  • Employees say that recognition programs should be more frequent (38 percent), more proactive (36 percent), more broadly shared across the organization (30 percent), easier to provide (26 percent), and unbiased (24 percent).
  • When their work is recognized, employees say they are more likely to go above and beyond their responsibilities (53 percent), stay with their organization (48 percent), be more motivated to support their team (43 percent), and go above and beyond for customers (38 percent).
  • Few employers (25 percent) ask employees how they would like to be recognized.
  • Ways employees prefer recognition include cash or gifts (54 percent), time off (34 percent), a thank you email or note (32 percent), points to choose a reward (23 percent), experience opportunities like tickets (22 percent), public recognition (20 percent), and employee of the week/month programs (19 percent).
  • Thirty-two percent of workers say recognition makes them feel motivated at work, just below meaningful work (60 percent) and a supportive team (51 percent), and higher than career potential (29 percent).
  • Thirty-six percent of workers say their employer has developed new ways for recognizing employees during the past year.”


You might be thinking, “I do recognize my employees” or “I say thank you”. That’s great, and you should continue to! But sometimes what we think the employee is feeling is different from what they are actually feeling.


In our next blog post, we will outline how our company used employee feedback to implement new employee recognition programs.

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